Frequently Asked Questions

Shipping

Depending on the delivery option selected at checkout it might be delivered:

1) Within 48-72 hours for standard shipping

or

2) On Wednesday for orders shipped through Student Wednesday service, see the Students Wednesday section below to learn more.

Students Wednesday

It is a free delivery service for students available currently only for the students of the Dentistry College of Basra University. Through this service, orders taken between Thrusday and Sunday are delivered to the college campus free of charge. See the answers below for more details.

We are working on expanding the service to include the other dentistry colleges in the other cities. If you believe you can be our agent and manage the service at your college, feel free to contact us on our Facebook page.

At the moment, this service is available only for the students of the Dentistry College of Basra University.

With Students Wednesday service, orders made between Thursday and Saturday are delivered to the college campus on Wednesday of the same week. Orders made after Saturday are delivered on Wednesday of the next week.

Our agent, who is one of the students at the perspective college, manages the delivery and distribution of order to his/her fellow students. Please contact us for more information.

Unfound products

If you can’t find the product you want in our store, tell us and we will look for it in the dental stores in Bab Al Mu’adam, Baghdad. You can tell us what this product is in the order notes section on the checkout page. Please mention all the relevant information about the product to ensure a fast, satisfactory service, including the stores which possibly offer the product.

We might not be able to offer all the requested products. We will do our best to find the product you want from our network of suppliers in Bab Al Mu’adam, Baghdad.

Offers

Please take a look at the offers page here. You can also access it from the main menu of the navigation sidebar on mobile devices.

If you can’t find an offer that is provided by a dental store within Bab Al Mu’adam, tell us and we will try to bring it to you. You can tell us about this offer in the order notes section on the checkout page. Please mention all the relevant information about the offer to ensure a fast and satisfactory service, including the store which makes the offer.